Frequently Asked Questions
May I request the same doctor? Yes, we can schedule you with whomever you wish.
Do I have to pay at the time of my appointment? Yes. In certain cases we may be able to coordinate a payment plan, please speak with a hospital representative.
When should I bring my new puppy or kitten in for its first examination? All new pets should be seen within 48 hours of arriving at home. This gives us the chance to make certain your new pet is healthy and to discuss everything about puppyhood or kittenhood in order to make everything as easy for you as possible.
Why should my pet be spayed or neutered? There are both health reasons and behavioral reasons for your pet to be spayed or neutered. Spaying or neutering also prevents unwanted pregnancies and therefore, pet overpopulation.
What are vaccination titers? Vaccine titers are blood tests that look at the level of antibodies that your pet has to a certain vaccine. By using vaccine titers we can limit the frequency/number of vaccinations that your pet receives throughout its lifetime.
What is your vaccination protocol? We do not have a set protocol for vaccination although there are core vaccines that we recommend be completed. Each owner has different goals for their pets and we work with each individual to create a vaccination plan that keeps your animal safe from diseases.
Do you recommend heartworm pills monthly? Yes, we recommend that your dog stay on heartworm pills all year long. You may also choose to stop the heartworm pills in the winter, but please do not forget to have your pet tested for this disease prior to starting the monthly preventative in the spring.
Do you do chemotherapy? Yes. We work closely with oncologists in the area to help create the best chemotherapeutic plan for your pet. We have extensive experience in the use of chemotherapeutics and will work with you should your pet need this mode of treatment.
What does acupuncture treat? Acupuncture is well known to treat animals in pain. Many people think of using this modality of treatment for arthritis. While it is true that acupuncture can help tremendously with arthritis, there are many other diseases that acupuncture can treat as well. Using different types of acupuncture techniques as well as other forms of Traditional Chinese Veterinary Medicine (TCVM) such as herbals, Chinese massage, and food therapy, many different diseases can be treated. It is also possible to treat animals with a combination of Western and Eastern medicine. Our goal is to help you and your pet in any way that we can.
Do you microchip your patients? Yes.
How often should my pet’s teeth be cleaned? The frequency of cleaning varies with each animal. Some animals need their teeth cleaned on a yearly basis while others only need it two to three times during their lifetime. Brushing their teeth, using a safe water additive and having your pet chew on safe items can also help decrease the frequency with which your pet requires a full dental cleaning.
Can you run bloodwork in your office? Yes, we have a fully operational in-house laboratory.
Do you have an x-ray machine? Yes, we have digital x-ray capabilities.
Do you work with rescue groups? Absolutely, we offer special programs for groups that are registered under a “not-for-profit” 501(c)(3) status. Because of our association with these organizations, we have wonderful contacts for great puppies, kittens as well as adult dogs and cats.
Veterinary Specialty and Emergency Center – www.vsecvet.com
Veterinary Specialty Clinic with multiple specialists.
University of Pennsylvania School of Veterinary Medicine – www.vet.upenn.edu
Veterinary Specialty Clinic with multiple specialists.
American Heartworm Society – www.heartwormsociety.org
With heartworm on the rise throughout the country, this is a great web site to get information on prevention and treatment of both canine and feline patients.
Chi Institute – www.tcvm.com
A Traditional Chinese Veterinary Medicine school located in Florida that certifies acupuncturists, Chinese herbalists, tui-na (Chinese massage) practitioners, and more.
American Veterinary Medical Association – www.avma.org
The governing body for veterinarians in the United States. The web site is a valuable tool with both educational and professional information.
Pennsylvania Veterinary Medical Association - www.pavma.org
The governing body for veterinarians in Pennsylvania. A great resource to what is happening with the profession in this state and it also has great educational information.
Pennsylvania Veterinary Foundation - www.pavetfoundation.org
A foundation that has created The Last Chance Fund. This fund utilizes donations from people in the state to help care for stray animals or animals that have been saved by a good Samaritan. It helps to cover the cost so that these unlucky animals have a chance to be cared for and find a good home. This foundation is also the base for the Native American Veterinary Services group (see below)
Native American Veterinary Services - https://www.pavetfoundation.org/whatisnavs.aspx
This is a not-for-profit group that offers free to low cost veterinary care for the animals on some of the Native American Reservations in the United States. Not only can you visit the web site, but please feel free to contact Dr. Berman with any questions as he has been involved with the group for the last 7 years.
The American Society for the Prevention of Cruelty to Animals – www.aspca.org
A wonderful web site with tons of information on pets, pet care, toxins, food recalls, and many more topics.
Pet Poison Helpline – www.petpoisonhelpline.com
A 24 hour/7 day a week helpline to figure out if there is a need to seek veterinary care for any ingestion that may be a problem to our cats and dogs. There is a small fee that must be paid when using this service.
Home Again Microchips – www.homeagain.com
This web site shows you the importance of microchipping your pet and the benefits that can be received by using this company.
Canine Companions for Independence – www.cci.org
One of the many not-for-profit groups that we support. This group helps raise and train dogs to become service dogs for people with disabilities.
The Seeing Eye – www.seeingeye.org
Another not-for-profit group that raises and trains dogs to become service dogs for people who are blind.
Vet Street – www.vetstreet.com
An informational web site that also acts as our source to our online pharmacy.
Growing Up With Pets -www.growingupwithpets.com/fleas/en/fleas_in_your_home.shtml
This link provides information on the possibility of flea infestations in your home.
Remind My Pet - www.remindmypet.com
This web site provides a reminder service whenever it’s time to give your pet’s medication.
American Veterinary Medical Association - www.avma.org/petdental
This link provides information on how you can improve the dental (and overall) health of your pets.
Anesthesia Free Dentistry - www.avdc.org/afd
This is another great link to learn how to maintain your pet's dental health as well as anesthesia free pet dental procedures.